Privacy Policy
Last Updated: June 26, 2026
Essential Aesthetics and Laser ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We may collect the following information when you contact us, book an appointment, or use our services:
- Name, phone number, and email address
- Appointment and treatment details
- Health-related information provided during consultations or on intake forms
- Payment information handled through secure third-party processors
- Website usage data such as pages viewed and browser information collected through cookies or analytics tools
How We Use Your Information
- To confirm, schedule, and manage appointments
- To provide the treatments, services, and follow-up care you request
- To send appointment reminders, service updates, and — if you opt in — promotional offers
- To respond to inquiries and improve our services
- To comply with legal and regulatory obligations
Health Information & HIPAA Disclaimer
Some of the services we offer involve information that may be considered protected health information. We handle this information with care and share it only with members of our clinical team who need it to provide your care, or as required by law. We do not sell your health information.
Essential Aesthetics and Laser is a medical spa. Certain services may not fall under HIPAA in the same way traditional medical providers do. When HIPAA does apply, we follow its requirements for confidentiality and disclosure.
Before-and-After Photo Consent
We may take before-and-after photos to document your treatment progress. These photos are used for your own record by default. We will never publish, share, or use your photos for marketing, social media, or educational purposes without your explicit, separate written consent. You may withdraw consent at any time by contacting us.
Text Message Communications
With your consent, we may send you text messages about appointment confirmations, service updates, or promotional offers. Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out at any time.
Sharing of Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business (such as scheduling software, payment processors, and messaging providers), and only to the extent needed for those services. We may also disclose information if required by law.
Your Choices
- You may opt out of marketing communications at any time.
- You may request access to or deletion of your personal information.
- You may withdraw photo consent at any time.
Contact Us
For questions about this Privacy Policy, contact us at:
Essential Aesthetics and Laser
8145 Ardrey Kell Rd, Suite 202
Charlotte, NC 28277
Phone: 704-625-6567
Email: Lori@ealasercenter.com
Updates
We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Last Updated" date.